Short, honest answers for anyone comparing Proton Mail, Tuta or Gmail alternatives, or curious about a Turkish email service. If you can't find what you need, open a support ticket from your account.
Yes. For anyone looking for a Turkish email service, email.tr is a premium email service based in Türkiye: an @email.tr address, a native Turkish interface and support, and data processing under KVKK, Türkiye's data protection law. Mail comes with Calendar, Drive, Contacts and Documents in every plan; booking, BIO and e-signatures are in the higher plans.
Proton Mail is a Swiss, end-to-end encrypted, privacy-focused email service. email.tr is a Türkiye-based alternative to privacy-focused services like Proton. It offers a zero-knowledge architecture (your password never reaches the server), end-to-end encrypted content and hardware key support (YubiKey, on the Ultra plan); the difference lies in its .tr identity, Turkish interface and support, and service under Turkish law (KVKK). Calendar, Drive and Contacts are included in every plan; booking and BIO are in the higher plans.
Tuta (formerly Tutanota) and Proton Mail are the world's two best-known encrypted email services; both are privacy-focused, and that common ground deserves to be stated plainly. For anyone seeking a Tuta or Proton alternative, email.tr's difference is its positioning: a .tr identity, a Turkish interface with Turkish support, and Calendar, Drive, Contacts, Documents and e-signature tools offered within the same subscription (e-signature envelopes are on the Ultra plan). For users living in Türkiye who expect service in Turkish, it is a natural Tuta alternative.
Privacy-focused Gmail alternatives include Proton Mail, Tuta and email.tr; email.tr is the Türkiye-based one. It runs on an ad-free, subscription-based model: revenue comes from users, not from ads, so your mailbox is never mined for data. You can bring your contacts over with vCard and your calendar with .ics files. An @email.tr address carries your identity under the Türkiye brand.
You can export your contacts from Gmail as a vCard (.vcf) file and upload them to email.tr Contacts; you move your calendar with an .ics file. For the address change, a practical strategy: announce your new @email.tr address to the people and services that matter to you, keep checking your old mailbox during a transition period, and set up an auto-reply or forwarding on the Gmail side pointing to your new address. We do not currently offer a tool that automatically imports old mail.
Our revenue comes entirely from subscriptions; no ads are shown in your mailbox and your content is never scanned for ad targeting. With no ad revenue there is no need for data mining: you are the customer, not the product. This model makes the service accountable only to you, not to advertisers.
Zero-knowledge means your password and encryption keys never reach the server: sign-in uses the SRP protocol, and mail content is stored encrypted. Messages between email.tr users cannot be read on the server side; mail sent to outside services (such as Gmail) is subject to the recipient's server rules. Two-factor authentication (TOTP, on Premium and Ultra) and a hardware key (YubiKey, on Ultra) are supported. See the Security page for details.
In a zero-knowledge architecture, the service provider never learns your password or your encryption keys at any stage. At email.tr, sign-in uses the SRP protocol: your password is never sent to the server; instead, a mathematical verification proves that you know it. Your encryption keys are generated on your device and stored only in encrypted form, locked with a key derived from your password. The result: the server sees encrypted data but cannot open it; messages between email.tr users cannot be read on the server.
Vault Mode (the feature some users search for as 'vault mail') is the top protection layer on the Ultra plan. Content is stored encrypted in every plan; with Vault Mode, encryption happens entirely on your device and only the encrypted form ever reaches the server. In other words, the data is locked before it leaves your device. It is aimed at users who want extra assurance for their most sensitive correspondence.
The honest answer: an absolute 'most secure' claim is not a sign of maturity; security is not a single adjective but a set of measurable criteria. What to look at: a zero-knowledge architecture (does your password reach the server?), two-factor authentication and hardware key support, transparent contracts and a clear legal framework. email.tr's slogan is 'Türkiye's most secure email service', and it can be said to meet all of these criteria: SRP sign-in, TOTP and YubiKey support, published contracts and a clear legal framework.
There is no free plan; email.tr is a premium service. International pricing starts at 5.99 USD per month (5.99 / 9.99 / 15.99 / 24.99 tiers); yearly billing gives you one month free. An up-to-date comparison is on the Pricing page.
Yes, it is separate. Your @email.tr address (your name) carries a yearly fee, tiered by name category: standard names form the base tier, first-name and last-name combinations cost more, Turkish given names, the names of Türkiye's 81 provinces and profession names sit in a premium tier, and one- and two-letter addresses and brand-value words carry the highest fee. The plan subscription is paid separately from this name fee; current plan prices are on the Pricing page.
At mail.email.tr/checkout you can check whether the username you want is available and open your account within minutes. Some short and brand-value names belong to a special pool.
In a zero-knowledge architecture we cannot reset your password for you; you restore access yourself with the recovery words (mnemonic) issued when your account is created. Keeping your recovery words somewhere safe is critical: if the password and the recovery words are both lost, the encrypted content cannot be opened, by design.
It depends on the plan. Every plan includes Mail, Calendar, Drive, Contacts, Documents and Notes. The booking page and BIO are on the Premium and Ultra plans; e-signature envelopes, Vault Mode and the hardware key are Ultra only. See the Pricing page for the full plan-by-plan list.
We currently focus on personal accounts: each account belongs to one person and comes with personal name ownership. Business and team solutions are on our roadmap; rather than promise a date, we prefer to announce them when they are ready. Teams that want to use email.tr today can open a separate personal account for each member.
The service is provided in compliance with Turkish law (KVKK, Türkiye's data protection regulation) and runs on Cloudflare's global infrastructure. The privacy notice, privacy policy and all contracts are published at mail.email.tr/sozlesmeler.
You can open a support ticket from your account; tickets are tracked with a reference number. You can watch system health live on the Status page.